Platform Mechanics

How does OptimizeGEO identify mentions of a brand in AI-generated content?

Which AI engines and models does OptimizeGEO currently track?

How often is the AI visibility data updated?

Does OptimizeGEO provide multilingual or region-specific visibility tracking?

Can I export my reports or integrate them into my analytics stack (e.g., GA4, Data Studio, Power BI)?

Methodology Transparency

How accurate is OptimizeGEO's citation detection?

How do you handle hallucinated mentions (false AI references)?

Does OptimizeGEO differentiate between organic and AI-assisted citations?

How is a “visibility score” calculated?

LLM & Content Intelligence

LLM.txt applicability - which AI platforms is this applicable for?

What kind of LLM queries/prompts are generating traffic to the client website?

Does your Google Doc weekly report include structured prompts we can feed our content writing GPT that has instruction on keywords and structure?

What Kind of Recommendations Will I Get from OptimizeGEO?

Understanding Your Data

What are branded and non-branded prompts?

How does branded and non-branded prompts impact the analysis?

How are competitors defined in OptimizeGEO?

Can I see which brand is winning on each prompt?

Can OptimizeGEO show who is winning overall visibility, beyond my defined competitors?

Why does each brand have its own visibility percentage (and not a shared 100%)?

How should I read the sentiment graph?

When will recommendations and insights be available?

Can I see absolute brand mention counts, not just percentages?

Will I be able to see how often the prompts are actually searched?

Use Cases & Strategy

How can content or SEO teams use GEO insights to improve brand visibility?

How can OptimizeGEO support PR and reputation management?

What metrics should brands track to measure GEO success?

How can GEO insights feed into knowledge graphs or structured data strategies?

Privacy & Compliance

How is client data stored and protected?

Does OptimizeGEO share or train on client data?

Where are your servers located and who has access?

Pricing & Customization

Can clients customize dashboards or KPIs?

Do plans include limits on the number of brands/domains tracked?

Can agencies white-label OptimizeGEO for their clients?

Troubleshooting

My brand doesn't appear in AI results what could be wrong?

My citation data looks inconsistent how do I validate it?

Why do my visibility scores fluctuate?